Employer Based Plans
At Group Health Cooperative of Eau Claire, we look at health insurance a little differently than other health plans. We don’t believe
that you should have to choose between personal service and a great selection of doctors or between a top-ranked health plan
and having local, community-based support. Additionally, we don't believe in one-size-fits-all health care benefits. We will work
with you to build a health plan that suits the need of your company and employees.
When you choose the Cooperative, you can expect:
Real service from real people. We are committed to providing high-quality service with a personal touch. That’s why we
don’t use automated phone systems. Our friendly staff will answer the phone every time you call to ensure you get the
personal attention you deserve and at an average speed of answer is less than five seconds. Our call timeliness
response rate beats our nearest competitor by over 10%!
More provider choices. We offer one of the most extensive networks in Western and Central Wisconsin, and we are
continually expanding to meet your needs. What’s more, members do not need a referral from their primary care provider to
obtain specialty care from one of the Cooperative’s network providers. For a complete listing of our providers, visit our
provider directory. For additional network needs, the Cooperative also offers an optional network wrap for groups with 50 or
more employees. For more information regarding the Cooperative's provider network, please contact us.
A partner in optimizing your health care. Group Health Cooperative’s Health Management Nurses carry out our purpose
statement every day – optimizing the health care of our members. This means getting the right care to the right person at
the right time. An additional feature of the Cooperative's Health Management department is Advanced Care Management.
Our advanced care program is designed to assist members who are at risk for or have been diagnosed with chronic conditions.
Members of the Cooperative also have access to the FirstCare Nurseline 24 hours a day, 7 days a week. Here, registered
nurses are available to answer your questions and help you decide whether caring for yourself, an appointment with a doctor,
or a trip to the hospital is the right decision.
A health care resource to help guide you. We know health care can be confusing and we would like to be your resource
to help simplify the confusion and frustration. We are continuing to build materials available to you and your employees to
help navigate through everything from health care reform and plan information to health education.
Health promotion programs are becoming widely recognized as a way to help cut company costs and we can tailor a program to fit the level you
feel fits your company best. Our wellness library offers a wealth of information for both you and our members. Additionally,
you will find marketing materials below to begin promoting healthy lifestyles in your work environment right away.
We encourage you to stop back regularly, as our site will continue to change, develop and feature additional online offerings.
Do you have suggestions of what other materials or information would be useful to have on our website? Please contact us, to
let us know!